Privacy Policy

Power Legends Pty Ltd trading as Air Legends (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of personal information:
• Contact Information: Name, phone number, email address, and mailing address.
• Service-related Information: Information relevant to the services you request, such as air conditioning repairs, installations, and maintenance.
• Payment Information: Billing information for the processing of service fees and payments.
• Technical Information: IP addresses, browser types, and device information, collected through cookies or other tracking technologies to improve user experience.

2. How We Use Your Information

We use the collected information for the following purposes:
• To provide and improve our services.
• To process and manage bookings, transactions, and customer support requests.
• To communicate with you regarding updates, promotions, or service notifications.
• To maintain and improve the functionality of our website and services.
• To comply with legal obligations, such as responding to lawful requests from government authorities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:
• Payment Processors: To process payments securely.
• Service Providers: For operational purposes, such as dispatching service technicians or providing support.
• Legal Compliance: If required by law or to respond to legal requests, such as subpoenas, court orders, or government inquiries.

4. Data Security

We use commercially reasonable security measures to protect the personal information you provide. These measures include encryption, secure payment systems, and regular system checks to ensure the security of your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These tools help us understand user behavior, improve the website, and personalize your experience. You can manage cookie settings through your browser, although disabling cookies may impact certain features of our website.

6. Your Rights and Choices

You have the right to:
• Access: Request access to the personal information we hold about you.
• Correct: Request correction of any inaccurate or incomplete information.
• Delete: Request deletion of your personal data, subject to legal or contractual obligations.
• Opt-out: Opt-out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us at the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. These external sites are not governed by this Privacy Policy, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of these third-party sites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Revised” date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us:

Power Legends Pty Ltd
Trading as Air Legends
2 Boboli Way, Pearsall, WA
Phone: 08 6555 6509